leptaOps
A CRM built around how you work, not a template
Off-the-shelf CRMs make your team bend to the software, so leads end up back in WhatsApp and Excel. We build the system around your process: from the first message to the booking, the delivery and the payment.
What we build
Sales, operations and money in one system
A shared core covers what every business needs. On top of it, we build the parts that make your business different.
Deals and bookings
A deal card with the customer, the chat, dates, price and documents. The booking calendar shows what is free and what is taken.
Schedules and field staff
Deliveries, visits and returns in one schedule. Staff take tasks in a mobile app that works without a connection, and confirm each step on the spot.
Contracts from templates
Contracts and invoices are filled from the deal in your template and language, without copying data between files.
Cash desk, deposits and fines
Cash and card payments, deposits with a hold period, fines and extra charges after the service. Each amount is tied to its deal and confirmed by the person responsible.
Roles and a change log
Sales, operations, finance and management each see their own screen. Every change is logged with its author and time.
Notifications
Staff get push notifications about new tasks and payments. Managers see stuck deals before the customer leaves.
How we build it
From a free audit to a system the team uses
We look at your process
In a free audit of 3–5 days, we talk to the team, look at the spreadsheets and chats, and show where money and time leak.
A 2-week pilot
We launch the first part on your data, usually deals and the schedule. Fixed timeline and price from $3,000.
We grow it module by module
The next parts follow your priorities while the team already works in the first ones. The pilot fee is credited toward implementation.
It stays yours
Data and infrastructure stay with you, and you get a license to your own installation.
Questions
Questions about a custom CRM
Why not HubSpot, Bitrix24 or amoCRM?
They are templates: your business has to adapt to them, and whatever makes it different ends up in spreadsheets. We build the system around your process and connect it to your messengers, bank and ads. A shared core makes it faster and cheaper than development from scratch.
Can you move our data from Excel or another CRM?
Yes. We import customers, deals and history from spreadsheets and exports, so the team works with its own data from day one.
Which businesses is it for?
Businesses that sell through chats and then deliver a service: rentals, real estate, clinics, travel, B2B services. The more your process differs from a template, the more you gain.
Who owns the system and the data?
You do. You get your own installation and a license to it. Integrations only read data by default, and staff access is set by roles.